Aviation Treasures began operations in 1995, as a wholesale distributor of plastic models and related items. Our initial customers were hobby shops and pilot shops throughout the Midwest. Later that year retail sales became an integral part of the business. American Airlines, American Eagle, Delta, Southwest, the FAA, and military organizations were added to our customer base. In response to the requests of our expanding customer base, new products were added including mahogany and resin aircraft models, aviation jewelry from England, and aviator gifts from Canada.

Encouraged by numerous pilots to provide an on-line presence, the website has now taken off and you are about to experience what the airline and military personnel have enjoyed for the past eight years!

Prepare for takeoff and enter the world of aviation merchandise. We are confident that you will find something you like!

Our contact information


By Telephone:
817-571-5804 (between 9:00am and 5:00pm CST)

FAX:
817-868-9978

Postal address:
Aviation Treasures
P.O. Box #5
Bedford, Texas 76095-0005

Electronic mail: Aviator864@yahoo.com


aviator864@yahoo.com

Terms and Conditions

Introduction

Welcome to AviationTreasures.com! This Web site is provided as a service to our customers. Please review the following basic rules that govern your use of our Web site (the "Agreement"). Please note that your use of our Web site and the subsequent submission of an order constitutes your unconditional agreement to follow and be bound by the Terms and Conditions outlined herein.

Guarantee

At AVIATION TREASURES our goal is total customer satisfaction. We offer a 100 satisfaction guarantee of your money refunded on merchandise returned within seven (7) days of receipt. If you fail to receive your order or if it arrives in damaged condition; we will replace it absolutely free. Please review all terms and conditions in order to receive full refund.

Availability

All merchandise is offered subject to availability.

Order Placement

Orders can be placed several ways: Internet: Use our on-line Shopping Cart System Fax: Complete the Order Form and send it to us at (817-868-9978) Telephone: Call us at (817-571-5804) Our office hours are M-F 9am - 5pm CST Email: Complete the Order Form and email it to us Aviator864@yahoo.com

Order Confirmation

Shortly after placing your order, you will receive an email confirming that we have received your order. We will also include an estimated shipping date. If you have multiple items in your order, it is possible that we may send the items in multiple shipments. We will advise you via email of the estimated shipping date for each item. Please save these email notices for your records.

Out of Stock Items

Most orders are filled completely, but from time to time we do run out of stock. In such case, a non-shipped item will be backordered and an email will be sent notifying you of the circumstances and expected shipping date. Out of stock items ordered will be filled within 2-6 weeks.

Prices

All prices are in US dollars and are subject to change without notice.

Payment

All orders must be prepaid. We accept Visa, MasterCard and Discover. Also accepted are money orders, bank drafts and personal checks. Please note that personal check transactions may take an additional five (5) days to process until the bank clears the funds. We cannot accept checks drawn on non-US banks.

Sales Tax

We are required to collect Sales Tax on all orders shipped to receiving parties within the state of Texas.

Shipping Method 

Most orders are shipped via United Parcel Service (UPS) Ground with Tracking Confirmation, unless requested otherwise. Small gift items such as mugs, wall clocks and alarm clocks are sent via US Postal Service. Orders must be shipped to a street address; UPS will not deliver to a post office box. Orders can be shipped to any state within the continental U.S. At this time we do not ship to Alaska or Hawaii. Your order can be shipped to an address other than the address you used when you created an account.

International shipping: If you want the goods shipped to an international location, or to Canada, Puerto Rico or other destinations outside the U.S. including APO/FPO military addresses, then please send us an email and we will provide you with a shipping estimate.

Shipping Charges

Shipping Charges are listed separately with each item. The shipping charges for some of the larger Aircraft models are listed as zero because the shipping charges are already included in the price.

Merchandise Damaged During Shipping

Please inspect your shipment as soon as it arrives. If the merchandise has been damaged during shipment, you must contact us immediately (within 24 hours), as the shipper has a limited time to make a claim with the Delivery Company. Upon receipt of damaged merchandise Contact Aviation Treasures at (817-868-9978) or via email at Aviator864@yahoo.com within 24 hours. Please include your purchase order number and your contact information so that we may provide a quick response. You will be issued a call tag for the damaged merchandise. Repack the merchandise in the original packaging. Failure to return the merchandise in the original packaging will void your claim. You will be instructed on the shipping method to return the merchandise and the location to ship the merchandise to. Do not return the damaged merchandise back to us unless we have instructed you because this action may void the insurance. Replacement merchandise will be shipped to you upon confirmation that an Aviation Treasures representative received the returned damaged merchandise. The customer will not be charged additional freight for the replacement merchandise.

Delivery of Your Order

Normally all orders are shipped within three (3) business days. Please allow 5 to 10 business days for receipt of your goods.

Delivery Confirmation

Customers agree that Delivery Confirmation, as provided by UPS (or other authorized carrier) shall serve as bonafide proof of delivery of packages to the customers shipping address. Customer agrees that they are solely responsible for the security of their mail receiving area and shall hold harmless, Aviation Treasures for any missing parcels or losses once a package is confirmed by UPS (or other authorized carrier), as having been delivered to the customers shipping address. No refunds will be honored under these circumstances.

Lost Orders

All claims for lost orders must be reported within ten (10) business days of shipping, or we claim no liability. If you need to file a claim for a lost order, please contact AVIATION TREASURES at (817-571-5804) or via email at Aviator864@yahoo.com. Please include your purchase order number and your contact information so that we may provide a quick response.

Returns, Refunds, or Exchanges

If you are not completely satisfied with your purchase, you may return the merchandise to Aviation Treasures for full credit, refund or exchange, subject to the following criteria: That you contact AVIATION TREASURES at email Aviator864@yahoo.com or Phone (817-571-5804) or Fax 817-868-9978 within seven (7) days of receipt of the merchandise, and allow us the opportunity to resolve the problem. If we can't resolve the problem, we will issue a Return Merchandise Authorization (RMA). You must return the item within seven (7) days from the date the authorization (RMA) is issued. The item must be returned prepaid, regular UPS or an equal carrier. That you return the merchandise must in ' original, as sold ' condition, in the original packaging. Refunds will not be made if there are any missing parts or alterations to the merchandise and/or packaging.

Catalog

We do not mail-out a catalog. All of our merchandise is on our on-line catalog via the Internet. This keeps our cost down and we pass the savings on to our customers by having the best price for the best item in the world.

Privacy and Security

Aviation Treasures strives to maintain customer confidentiality. No information will be sold or shared with third parties. Customers may on occasion receive email from us.

Modification of Terms and Conditions

AviationTreasures.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the AviationTreasures.com Web site following any such change constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.   Proprietary Rights

Content included on or comprising the AviationTreasures.com Web site, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") are protected by copyrights, trademarks, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part. The compilation (meaning the collection, arrangement, and assembly) of all content on this Web site is the exclusive property of AviationTreasures.com and is also protected by U.S. and international copyright laws. AviationTreasures.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Web site.   Use of this Site

This Web site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Web site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Web site or any related software. The content and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. It is strictly prohibited to download the images of the products for sale within this site. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

  Site Security

Users are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (a) sending unsolicited email, including promotions and/or advertising of products or services; or (b) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" or (c) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; or (d) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Web site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Web site other than the search engine and search agents that may be provided on this Web site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).   General

This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect.   Applicable Law

The AviationTreasures.com Web site is created, operated and controlled by Aviation Treasures in the State of Texas, United States of America. The laws of the State of Texas will govern these Terms of Service without giving effect to any principles or conflicts of laws. We reserve the right to make changes to the AviationTreasures.com Web site and these Terms of Service at any time by updating this posting. By using the AviationTreasures.com Web site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Service to which you are bound.   Indemnification

You agree to defend, indemnify and hold Aviation Treasures harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Web site.   Termination

These terms are effective unless and until terminated by either you or AviationTreasures.com. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. AviationTreasures.com also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in AviationTreasures.com's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or AviationTreasures.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise. These terms are effective unless and until terminated by either you or AviationTreasures.com. You may terminate this Agreement at any time, provided that you discontinue any further use of this Web site. AviationTreasures.com also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Web site, if in AviationTreasures.com's sole discretion you fail to comply with any term or provision of this Agreement.   Errors on Our Site

Prices and availability are subject to change without notice. Errors will be corrected where discovered, and Aviation Treasures reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, AviationTreasures.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the Web site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.   Quantities May be Limited

Aviation Treasures reserves the right to limit the quantities sold, including the right to limit or prohibit sales to dealers. Notification will be provided to the customer should this occur.   Disclaimer

This Web site is provided by AviationTreasures.com on an "As Is" and "As Available" Basis. AviationTreasures.com makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this Web site. To the full extent permissible by applicable law, AviationTreasures.com disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, AviationTreasures.com disclaims any and all warranties, express or implied, for any merchandise offered on this site. No oral advice or written information given by Aviation Treasures shall create a warranty. You expressly agree that use of the AviationTreasures.com Web site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item.   Limitation of Liability

Under no circumstances shall Aviation Treasures or its employees be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the AviationTreasures.com Web site, including but not limited to reliance by a user on any information obtained at the AviationTreasures.com Web site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Aviation Treasures records, programs or services. The foregoing Limitation of Liability shall apply whether in an action of contract, negligence or other tortious action, even if an authorized representative of Aviation Treasures has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the AviationTreasures.com Web site.   These Terms and Conditions represent the entire agreement between you and Aviation Treasures regarding your relationship with Aviation Treasures and supersede any prior statements or representations. By using the AviationTreasures.com Web site you agree to be bound by the Terms and Conditions. If you are dissatisfied with the AviationTreasures.com Web site or any content on the AviationTreasures.com Web site or with these Terms of Service, your sole and exclusive remedy is to discontinue using the AviationTreasures.com Web site.